General FAQs
How do I prepare for my LiveScan appointment?
Wear clean, dark-colored clothing that covers your entire chest and shoulders. Avoid wearing jewelry or accessories that could interfere with the biometric sensor.
Do you offer mobile fingerprinting services?
Yes, we travel throughout Sangamon County and surrounding counties in Central Illinois. We can also travel further for partner organizations with specific requirements.
What is the difference between LiveScan and ink?
LiveScan uses a digital biometric scanner to capture your fingerprints electronically, while ink fingerprinting involves a physical ink pad and a manual process.
How do I book a notary or loan signing?
Book your appointment through our secure portal or by calling our Springfield office directly at 217-720-0834. We offer both mobile and in-office options.
Do you provide calibration services for small scales?
Yes, we specialize in calibration services for small scales with capacities of 2,000 grams or less. We ensure your equipment meets the highest industry standards.